How to Return/Exchange a Product:
Please use one of the following methods to notify us within 7 days if you would like to return/exchange an item.
- Call/whatsapp with your order no. and return request on +91 9960810339
- You can email us with order no. on support@durvienterprices.com
Please note below before you place your return/exchange request:
To be eligible for a return/exchange, your item must be in its original, unused state. Items that have been worn, cleaned, used, or altered cannot be returned or exchanged and may result in a hold on your refund.
There will be a return postage fee of Rs 99/-per product for all requests for returns other than those due to quality defects, such as items not meeting your preferences or tastes.
In case, our courier partner does not provide Reverse Pickup from your location, you will need to ship it back to us. Kindly send the product back to us within 7 days of receiving it.
Once the product has been received and authorized by our quality team. We will release the refund amount through UPI or Bank Transfer.
For exchange orders, price of exchanged product can be adjusted with the newer one. You can connect with our Support Team for more info on +91 9960810339